Care Coordinator
Care Coordinator
Stoke-on-Trent
Full-time
(Note: In addition to these functions, employees are required to carry out such duties as may reasonably be required)
- To provide leadership to care staff within ICS UK.
- To provide care in accordance with current best practises, according to policy and procedures, agreed standards, legislative requirements, and relevant regulations under the direction of the Manager.
- To supervise the care delivery within the service.
- To maintain skills at a current level, and undertake such training and development as may from time-to-time be required to maintain practises as up-to-date.
Average Weekly Core Hours: 8.45am - 6pm Monday to Friday
Location:Central England
Salary: £27000 per annum
Role Specific Duties:
- Ensure Service Users are at the heart of the care delivery and their wishes and preferences enhance their well-being.
- To ensure that all staff contribute to the efficient running of ICS UK and supervise staff.
- To organise and coordinate care delivery in accordance with current best practises, according to policy and procedures, agreed standards, legislative requirements, and relevant regulations under the direction of the Manager and within the financial plans.
- Ensure that the care service is delivered to Service Users at the times and for the duration specified in the relevant individual agreement(s) and contract standards.
- Be responsible for promoting and safeguarding the welfare of those individuals they support.
Working with Others:
- Develop effective working relationships with other employees within ICS UK.
- Work in cooperation with members of the multi-disciplinary teams to maximise opportunities for Service Users.
Leading by Example:
- Seek opportunities for personal and professional growth.
Personal Responsibilities:
Attend statutory training and any other training as directed by the management.
Value Based Personal Qualities
Working Together
- Involve Service Users, family, external agencies & colleagues
- Speak up when things go wrong
Respect and Dignity
- Understand person-centred care and can demonstrate treating people as individuals and respecting choices
- Promoting independence and encouraging appropriate risk taking
Everybody Counts
- Ensuring no one is discriminated against or excluded
- Understand human rights and impact on care delivery
- Facilitating people to ‘speak up’ about concerns and acting upon them
Commitment to Quality of Care
- Striving for quality in everything we do recognising and understanding what quality in care means for people using the services
- Being accepting about criticism and focusing on improvement
- Being open to new opportunities for learning and identifying the limits of skills and knowledge
Compassion
- Treating people with kindness
- Understanding the importance of empathy in all areas of employment
- Understanding the values of others and always providing a caring service
Improving Lives
- Focus on how things could be done better and sharing ideas
- Understanding of wellbeing and what is important to people using the service
- Improving outcomes for people
- Ensuring appropriate services are provided for people using the services