Our Commitment to Safe, Compliant & High-Quality Supported Housing

Delivering Supported Living That Meets Regulatory Standards

At Independent Care Solutions UK Limited, we are committed to delivering safe, compliant, and person-centred supported housing that meets the expectations of the Regulator of Social Housing and all applicable legislation.

We continuously review and strengthen our housing model to ensure that every service we provide is:

  • Legally compliant
  • Ethically delivered
  • Financially fair
  • Focused on tenant wellbeing and independence
Our Commitment to Safe, Compliant & High-Quality Supported Housing

Our Role as a Responsible Housing Provider

We are actively strengthening our position as a fully compliant housing provider, ensuring clarity in our role and responsibilities.

We Recognise That

Housing providers must clearly evidence their role as the landlord, not just a managing agent

Housing providers must clearly evidence their role as the landlord, not just a managing agent

All tenancy arrangements must align with lease agreements and legal frameworks

All tenancy arrangements must align with lease agreements and legal frameworks

Tenants must be protected through clear, fair, and lawful housing structures

Tenants must be protected through clear, fair, and lawful housing structures

Our Approach

  • We are reviewing all property arrangements to ensure full landlord compliance
  • We are aligning all agreements with Housing and Regeneration Act 2008 requirements
  • We are ensuring all housing provision reflects best practice in supported accommodation

Lawful and Transparent Letting Practices

We are committed to ensuring that all accommodation is provided in full compliance with lease terms and legal permissions.

What This Means

  • No property is let in a way that conflicts with lease conditions
  • Shared accommodation is only provided where legally permitted
  • All necessary consents from superior landlords are obtained and documented

Our Commitment

We are reviewing all tenancy structures to ensure:

  • No unauthorised underletting
  • Full compliance with lease clauses
  • Clear and transparent occupancy arrangements

Fair and Accessible Housing (Low-Cost Rental Principles)

We are committed to ensuring our housing is accessible to those who need it most and aligns with the definition of social housing.

Our Principles

  • Housing is designed for individuals whose needs are not met by the commercial market
  • Rent structures are fair, transparent, and justifiable
  • Financial barriers to entry are minimised

What We Are Improving

  • Reviewing our approach to tenant deposits to ensure affordability
  • Ensuring rent levels align with low-cost rental expectations
  • Removing any practices that may create unnecessary financial burden

Transparent and Justified Charges

We ensure that all rent and service charges are:

  • Clearly Explained
  • Necessary
  • Proportionate

Our Standards

  • No duplication of charges for standard landlord responsibilities
  • Service charges reflect genuine additional services only
  • Tenants are fully informed of what they are paying for

Ongoing Actions

  • Reviewing all service charge structures
  • Removing or adjusting any charges that are not clearly justified

Accurate and Fair Rent Setting

We are committed to ensuring that our rent calculations are:

Based on correct methodologies

Based on correct methodologies

Reflective of the actual housing model (shared vs single let)

Reflective of the actual housing model (shared vs single let)

Aligned with regulatory expectations

Aligned with regulatory expectations

Our Improvements

  • Removing incorrect market rent calculation methods
  • Ensuring rents are not set at market-level where social housing applies
  • Applying correct bedroom weighting and shared accommodation principles

Continuous Improvement & Regulatory Alignment

We take regulatory feedback seriously and are committed to continuous improvement.

Our Actions Include

  • Full review of our housing model against:
    • Housing and Regeneration Act 2008
    • Regulator of Social Housing guidance
  • Strengthening governance and documentation
  • Preparing for a future compliant re-application for registration

We Are Committed to:

  • Transparency
  • Accountability
  • Delivering safe, high-quality supported housing
Continuous Improvement & Regulatory Alignment

Our Commitment to Tenants

At the heart of everything we do are the people we support.

We Ensure:

Safe, Stable, and Appropriate Accommodation

Safe, Stable, and Appropriate Accommodation

Fair Treatment and Clear Agreements

Fair Treatment and Clear Agreements

Support That Promotes Independence and Dignity

Support That Promotes Independence and Dignity

Want to Learn More About Our Housing Standards or Partner With US?

Contact Our Team Download Our Compliance Framework Speak to US About Supported Living Opportunities